PRIVACY POLICY FOR REWARD POINTS APPLICATION

This Privacy Policy (“Policy”) explains how personal data is collected, used, stored, shared and protected when you (“User / Customer / You”) access or use the reward points application and related services (“Application”) operated by the technology platform provider (“Platform Provider”) for participating S.Samrat Jewellers.

By downloading, accessing or using the Application, You acknowledge that You have read, understood and agreed to the practices described in this Policy.

1. PURPOSE AND SCOPE OF THIS POLICY:

1.1 This Policy applies to all Users who access or use the Application for enrolling in or participating in the reward points program offered by S.Samrat Jewellers.

1.2 This Policy describes:

1.3 This Policy is intended to ensure transparency and compliance with applicable data protection and privacy laws in India.

2. DEFINITIONS:

For the purpose of this Policy:

2.1 “Personal Data” means any information that relates to an identified or identifiable individual.

2.2 “Sensitive Personal Data” means personal data such as financial information or authentication data, as defined under applicable law.

2.3 “Processing” means collection, storage, use, disclosure, transfer or deletion of data.

3. INFORMATION WE COLLECT:

3.1 Information Provided by You

When You use the Application, We may collect the following information voluntarily provided by You:

You are responsible for ensuring that the information provided by You is accurate and up to date.

3.2 Information Collected Automatically

When You use the Application, certain information may be collected automatically, including:

This information is used strictly for system security, analytics and performance improvement.

3.3 Information We Do Not Collect

The Platform Provider does not collect or store:

All monetary transactions occur directly between the User and the S.Samrat Jewellers.

4. PURPOSE OF COLLECTION AND USE OF DATA:

4.1 Personal Data is collected and processed strictly for the following purposes:

4.2 Personal Data shall not be used for any purpose unrelated to the Program without Your consent.

5. ROLE OF PLATFORM PROVIDER AND JEWELLER:

5.1 The Platform Provider acts as a technology service provider and data processor.

5.2 The S.Samrat Jewellers acts as the primary data controller for customer data collected for business and retail purposes.

5.3 The Platform Provider does not:

6. SHARING AND DISCLOSURE OF INFORMATION:

6.1 Personal Data may be shared only with:

6.2 Personal Data shall never be sold, rented or commercially exploited.

6.3 Any sharing of data is limited to what is necessary for Program operation.

7. DATA STORAGE AND RETENTION:

7.1 Personal Data is stored in secure digital systems with reasonable safeguards.

7.2 Data shall be retained only for:

7.3 Upon termination of the Program or deletion request, data shall be deleted or anonymised, subject to legal requirements.

8. DATA SECURITY MEASURES:

8.1 The Platform Provider implements reasonable administrative, technical and organisational measures to protect data against:

8.2 While reasonable safeguards are adopted, no system can be guaranteed to be completely secure, and Users acknowledge this inherent risk.

9. USER RIGHTS AND CHOICES:

9.1 Subject to Applicable Law, You may have the right to:

Requests may be made using the contact details provided below.

10. CONSENT AND WITHDRAWAL:

10.1 By using the Application, You provide free, informed and specific consent to the collection and processing of Your data as described in this Policy.

10.2 Withdrawal of consent may result in inability to participate in the Program.

11. COOKIES AND TRACKING TECHNOLOGIES:

11.1 The Application may use minimal cookies or similar technologies solely for functionality, performance and security.

11.2 No third-party advertising or behavioural tracking cookies are used.

12. CHILDREN’S PRIVACY:

12.1 The Application is not intended for use by individuals below 18 years of age without parental consent.

12.2 The Platform Provider does not knowingly collect personal data of minors without lawful consent.

13. DATA BREACH RESPONSE:

13.1 In the event of a data breach affecting Personal Data, reasonable steps shall be taken to investigate, mitigate and comply with legal notification requirements.

14. CHANGES TO THIS PRIVACY POLICY:

14.1 This Policy may be updated from time to time to reflect legal or operational changes.

14.2 Updated versions shall be made available on the Application.

14.3 Continued use of the Application constitutes acceptance of the revised Policy.

15. LIMITATION OF LIABILITY:

15.1 To the extent permitted by law, neither the Platform Provider nor the S.Samrat Jewellery shall be liable for indirect or consequential damages arising from data usage in accordance with this Policy.

16. GOVERNING LAW AND JURISDICTION:

16.1 This Policy shall be governed by the laws of India.

16.2 Courts at Rajkot, Gujarat shall have exclusive jurisdiction.

17. CONTACT INFORMATION:

17.1 For any questions, concerns or requests relating to this Privacy Policy, You may contact:

✅ USER ACKNOWLEDGEMENT
“I have read and understood the Privacy Policy and consent to the collection and use of my data as described herein.”